Its a typical day. Payroll completed and now there is time to review our cases. Most every employee wasn't to there assignments. They are wonderful. Being a caregiver comes from months or years of experience and a deep love for people.
Today we listened to complaints of misconduct about 2 employees that we know love older peope and other clients think they are very good employees. Managing the client, the facility, pleasing the family and knowing they must abide by Home options policies can ba a real challenge. But we've been doing this for 14 years so we know how to effectively work with the retirement village and our employees. Our goal? To provide the very best non-medical care around. we will see the clients in the morning. It's that personal visit that show we care.